Team Leader - Female

Acuity Care Group; Cheltenham; On-site; GBP 31,000; Full time

Job summary

A care service provider in Cheltenham is seeking a confident Team Leader to manage a dedicated support package. You'll ensure high-quality care is delivered for an individual with specific health needs while leading a team of support workers. The ideal candidate will have strong leadership experience in health and social care, excellent communication skills, and a full UK driving licence. This role offers a permanent position with a salary of £30,888 per annum.

Qualifications

• Strong knowledge of managing multiple allergies and behaviours perceived as challenging.
• Confidence to make decisions and manage risks in care.
• Local to Cheltenham with a full UK driving licence.

Responsibilities

• Lead a team of support workers, providing guidance and feedback.
• Oversee staff performance and training compliance.
• Deliver safe, personalized support alongside your team.

Skills

Previous leadership experience within health and social care

Strong knowledge of Complex Care

Excellent communication and organisational skills

Job description

Overview

Are you an experienced Support Worker looking for your next challenge? Look no further!

Female Team Leader Cheltenham

36 hours per week | Permanent | Must hold a full UK Driving Licence | £30,888 per annum

We are looking for a confident and experienced Team Leader to manage a dedicated support package in Cheltenham. This is a blended role, combining 12 hours of off‑rota leadership and management duties with 24 hours of direct support each week.

You’ll oversee and develop a team of support workers, ensuring consistent, high‑quality care is delivered for an individual living in their own home. This person lives with Chronic Fatigue Syndrome, FND, and Gastroparesis, but this does not define them. More interestingly they have a passion for rehoming vintage treasures, creative projects, and gardening. Your leadership will ensure the team supports them to enjoy life to the fullest while keeping care safe, consistent, and person‑centred.

Responsibilities

Leadership & Management (12 hours per week, off rota)

• Lead and supervise a team of support workers, providing guidance, coaching, and feedback.
• Manage staff performance, training compliance, and professional development.
• Oversee rotas, care plans, risk assessments, and accurate record keeping.
• Uphold CQC standards and organisational policies, ensuring safe and compliant practice.
• Run regular team meetings, lead debriefs after incidents, and escalate to CCMs when required.

Direct Support (24 hours per week, on rota)

• Work alongside your team to deliver safe, personalised support.
• Promote and enable enriching activities that reflect individual interests and goals.
• Model best practice and embed a strong person‑centred culture in daily care.
• Build positive relationships with the individual and their family to support continuity of care.

About You

• Previous leadership experience within health and social care.
• Strong knowledge of Complex Care, managing multiple allergies, supporting behaviours perceived as challenging, and mental health support.
• Excellent communication and organisational skills, with the confidence to make decisions and manage risk.
• Based locally in Cheltenham (or nearby), with a full UK driving licence.

About Acuity Care Group

With nearly 20 years of experience, Acuity Care Group employs over 900 colleagues across three specialist divisions:

• Learning Disabilities & Autism (LD&A)
• Bespoke
• Team Brain Injury

As Team Leader, you’ll balance leading your team and providing direct support ensuring outstanding care and making a real difference to someone’s life every day.