Team Leader – Coffee Service, Growth Path & Bonus

Career Choices Dewis Gyrfa Ltd; Swansea; On-site; GBP 27,000; Full time

Job summary

A leading services company in Swansea is searching for a Supervisor to lead teams and deliver exceptional customer service in the UK’s favorite coffee shop. The ideal candidate should have previous supervisory experience and great communication skills. The role promises flexible working arrangements and a vibrant team environment. You will be responsible for driving sales, managing stock, and ensuring a memorable customer experience, alongside your team. Apply today to join a dynamic workforce.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Taking ownership of customer feedback and responding appropriately.

Skills

Leadership

Customer experience

Communication skills

Job description

A leading services company in Swansea is searching for a Supervisor to lead teams and deliver exceptional customer service in the UK’s favorite coffee shop. The ideal candidate should have previous supervisory experience and great communication skills. The role promises flexible working arrangements and a vibrant team environment. You will be responsible for driving sales, managing stock, and ensuring a memorable customer experience, alongside your team. Apply today to join a dynamic workforce.