Team Leader - Brighton

Cineworld Cinemas Ltd; Brighton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cinema chain in Brighton is seeking a Team Leader to lead a team dedicated to delivering outstanding customer service. Responsibilities include cash handling, managing food stocks, and addressing customer complaints. The role offers benefits such as free movies, a contributory pension scheme, and retail incentives. Join us and take the first step towards your career aspirations with ample opportunities for growth.

Benefits

Free Movies

28 days holiday

Pension scheme

Cashback healthcare plan

Eye care scheme

Qualifications

• Experience in cash handling and reconciliation.
• Ability to coach and train team members effectively.
• Strong customer service orientation.

Responsibilities

• Lead and support the team to deliver exceptional service.
• Handle cash and perform reconciliations.
• Manage food handling and stock control.
• Address and resolve customer complaints.
• Monitor compliance and maintain standards.

Skills

Cash Handling

Customer Service

Team Leadership

Complaint Resolution

Sales Enhancement

Job description

Film Magic, Ocean Views: Captain our Crew on the Coast.

Team Leader

If it is a little more responsibility that you are after, the Team Leaderrole is just for you. You and your team will be out there as the face of Cineworld, striving to deliver an unrivalled cinema experience for all Cineworld customers. In addition to providing leadership and support to the Teammembers you will be providing a superior standard of service to our customers and making sure everyone has a great time in a safe and clean environment.

Responsibilities include but are not limited to:

• Cash Handling (Including Reconciliation)
• Food Handling and Stock Control
• Use of Technology (e.g IT Systems,Till Operations, Telephones)
• Cleaning
• Increasing Sales
• Maintaining Standards
• Dealing Face to Face with Large Groups of People
• Addressing and Resolving Complaints
• Induction and Training of TeamMembers
• Coaching TeamMembers
• Monitoring Compliance and Maintaining Standards

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer.

Not only may you be able to see films before they’re open to the public, you will also be eligible for the Cineworld Premiere Pass which entitles you and a guest complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year, you may also want to join our contributory pension scheme, cash back healthcare plan and eye care scheme.

In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!

At Cineworld we review our benefits on a regular basis and there are lots more rewards to come! *Terms and conditions apply to some benefits.

A Team Leaderrole within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager. If you are looking for all of the above and more, apply now!