Team Leader

Shaw Healthcare; Upper Morton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality company is seeking an experienced Front of House Team Leader to inspire and lead their team at the Old Post Office. Responsibilities include enhancing guest experiences, ensuring smooth operations, and maintaining a warm environment. The ideal candidate should be over 18 and possess leadership skills. This role offers a chance to work in a vibrant pub setting that values its team members while providing a supportive work atmosphere.

Benefits

25% off food and drink for you and friends

Online benefits portal

VIP entry to Pubs and Bars

Flexible working

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in a hospitality role preferred.
• Ability to inspire and lead a team.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency.
• Maintain a warm and welcoming environment for guests.

Skills

Leadership

Team motivation

Guest experience focus

Job description

Old Post Office – Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Old Post Office.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it's top‑notch sports screenings, quiz nights, or DJs keeping the party going, there's always something happening. At most of our pubs, you'll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we've got it nailed. We serve up real value, a great atmosphere, and a pub experience that's worth every penny. The Old Post Office is a community pub in the heart of Fishponds. We cater for all occasions with our extensive drink selection, including real ales and traditional ciders, alongside craft beers, cocktails, and a vast spirit collection. We have great sports viewing with full coverage of Sky & BT Sports, live music, traditional pub food, refreshing drinks, and a friendly atmosphere.

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award‑winning development programmes

To be considered for the Front of House Team Leader position at Old Post Office you must be 18 or over as the role involves the sale of alcohol.

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