Team Leader

Southern Co-op; Southampton; On-site; GBP 20,000 - 28,000; Full time

Job summary

A community-focused retail company in Southampton is seeking a Team Leader to drive store success. You will support store operations, engage with the community, and lead a team to deliver excellent customer service. This full-time position offers training and extensive benefits including discounts and healthcare plans.

Benefits

20% colleague discount

31 days annual leave

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Previous experience in a similar position is desirable but not essential.
• Willingness to learn and develop in the role.

Responsibilities

• Support all aspects of store operations.
• Engage with and support the local community.
• Assist with day-to-day management of the store.
• Lead by example and support the team.
• Contribute to the growth and success of the store.

Skills

Self-motivated

Great communicator

Positive attitude

Job description

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We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

• Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
• Engaging with and supporting the local community
• Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager’s absence
• Leading by example and supporting your team to deliver a consistently excellent customer experience
• Contributing to the growth and success of the store by developing your colleagues and helping them thrive

This is a full-time position of 36 hours per week, worked over 4 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

*You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

At Southern Co-op, we’re not just another shop on the high street - we’re here for our communities. Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.