Team Leader

Proper Locals - BRA_206; Harlow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A restaurant chain in Harlow is seeking a Team Leader to oversee operations and ensure high standards of customer service. In this role, you’ll lead your team in delivering memorable experiences and adapting to challenges. Alongside overseeing the bar and kitchen, you’ll also receive training opportunities and various perks, including discounts on food and the chance for career advancement in a recognized apprenticeship program.

Benefits

Competitive salary

Pension contribution

Training and development

33% discount for self and 15% for loved ones

50% discount at Greene King Inns

Referral bonus up to £1,500

Access to earned wages before payday

Retail discounts up to 30%

Qualifications

• Ability to provide heartfelt customer experiences.
• Capability to deputise for management and resolve issues.
• Experience in coordinating teams during busy shifts.

Responsibilities

• Lead the team to maintain high standards.
• Ensure customer satisfaction at all times.
• Organise the team and oversee shift operations.

Skills

Detail-oriented

Customer service

Team management

Positive attitude

Flexibility

Job description

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

We are looking for a team leader who is flexible and can work in the kitchen as well as the bar. Happy to offer kitchen training to those enthusiastic who are looking to expand their skills.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as :

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…