Team Leader

Home Bargains; Barrow-in-Furness; On-site; GBP 25,000 - 30,000; Full time

Job summary

A major retail employer in Barrow-in-Furness is looking for a dedicated team supervisor to enhance store standards and prioritize customer satisfaction. The role involves guiding and training colleagues, focusing on high performance and achieving store targets. Candidates should have retail or hospitality supervisory experience. Benefits include annual leave, a pension scheme, and various employee discounts.

Benefits

28 days annual leave (increasing to 33 after 5 years)

Company pension scheme

10% store discount

Death in Service Benefit

Long service recognition

Access to in-house training

Discounts UK wide

Employee Assistance Programme

Qualifications

• Experience supervising others in a fast-moving retail or hospitality environment.

Responsibilities

• Guide colleagues to meet store standards.
• Prioritize customer satisfaction and communicate needs.
• Support daily performance goals.

Skills

Supervising in a retail environment

Customer focus

Effective communication

Work organization

Job description

Responsibilities

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Qualifications / Experience

• Experience supervising others in a fast-moving retail or hospitality environment

Competencies

• Prioritise and organise work
• Customer focus
• Communicate effectively
• Direct and supervise work

Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover