Team Administrator

NHS; England; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A national healthcare provider in the UK is seeking Team Administrators to support their Neighbourhood Mental Health Teams. This role involves providing high-quality secretarial services, organizing client appointments, and working closely with clinicians. Flexible working arrangements are available, along with opportunities for training and professional development. Successful candidates will demonstrate strong organizational skills and a friendly demeanor. This role offers a salary ranging from £24,937 to £26,598 per year, depending on experience and working hours.

Benefits

Flexible working hours

Pension Scheme

Training opportunities

Buddy support on joining

Qualifications

• Understanding of office management systems (Microsoft Suite) is essential.
• Knowledge of general admin procedures is critical.
• Strong attention to detail is required for high-quality work.

Responsibilities

• Provide a comprehensive, high-quality secretarial service.
• Organize client appointments and update calendars.
• Take minutes and relay messages accurately.

Skills

Understanding of office management systems (Microsoft Suite)

Knowledge of general admin procedures

Ability to multitask

Problem-solving skills

Strong attention to detail

Professional and friendly demeanour

Education

NVQ 3 or equivalent

RSA 3 or equivalent experience

Good standard of secondary education; GCSE at Grade C or above

Job description

Are you looking for a varied, fast-paced role?

Does a role in the NHS, supporting crucial mental health services motivate you?

We are recruiting Team Administrators to join our Neighbourhood Mental Health Teams to work as a part of a multi-disciplinary team providing full secretarial services.

This role sits within the Neighbourhood Mental Health Teams across Brighton and Hove. You will be joining the team at an exciting time of development and expansion as we adapt and enhance our ways of working to meet the growing needs of the Trust.

This is a varied role with lots of progression available to the right person. You will be joining a team of administration colleagues who are committed to delivering an effective administration service.

Neighbourhood Mental Health Teams are a vital part of Sussex Partnership NHS Foundation Trust and we are looking to recruit to a number of Band 3 Team Administrator posts .

Central Neighbourhood Mental Health Team 1 x full time post based at Mill View Hospital, Hove

West Mental Health Neighbourhood Team 1 x 0.8 (30 hours) post based at Mill View Hospital, Hove

Specialist Older Adults Team 1 x 0.4 (15 hours) post Thursday and Friday based at Mill View Hospital

East Mental Health Neighbourhood Team 1 x full time post based at East Brighton Community Mental Health Centre, Brighton General Hospital

East Mental Health Neighbourhood Team 1 x 0.8 (30 hours) post based at East Brighton Community Mental Health Centre, Brighton General Hospital

Main duties of the job

Working closely with Clinicians, key areas of focus in this role will be:

• Providing a comprehensive, high quality secretarial service
• Organising client appointments, updating calendars, booking interpreters as required
• Booking in initial assessments
• Minute taking
• Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative
• As well as undertaking other general administration duties

You will need to use your strong people skills, attention to detail and motivation to constantly improve the way we work.

About us

The Neighbourhood Mental Health Service provides a Monday to Friday, 9am-5pm service for people experiencing mental health difficulties in the community in partnership with a wide range of health services.

Sussex Partnership provides mental health and learning disability care for all age groups across Sussex .

We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

Other key survey results:

70% highlighting flexible working as a key point for satisfaction at work

79% reporting feeling able to make suggestions to improve the work in their team

77% identifying opportunities to show initiative in their roles

Full training will be provided on our new patient information system

Buddy appointed on joining the team as a support

Monthly supervision

Yearly appraisals

Opportunities to undertake additional training courses organised by the Trust

Pension Scheme

Offers and Discounts available through the Blue Light Card

Job responsibilities

ESSENTIAL REQUIREMENTS

• An understanding of office management systems (Microsoft Suite)
• Knowledge of general admin procedures
• Ability to multitask
• Problem-solving skills
• Strong attention to detail
• Professional and friendly demeanour

In order to be a successful Team Administrator in our team you will require:

• An understanding of office management systems (Microsoft Suite)
• Knowledge of general admin procedures
• Ability to multitask
• Problem-solving skills
• Strong attention to detail
• Professional and friendly demeanour

See attached Job Description and Person Specification for full details.

Please apply using the link in this advert, or for more information explore the attachments or contact:

Person Specification

Qualifications

• NVQ 3 or equivalent
• RSA 3 or equivalent experience and evidence of further practical experience or equivalent
• Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

• Proven experience of a range of secretarial procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of maintaining office systems
• Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mill View Hospital and East Brighton CMHC Brighton General Hospital

£24,937 to £26,598 a yearpa / pro rata for part time

Contract

Permanent

Working pattern

Full-time,Part-time

Reference number

354-AB-21029

Job locations

Mill View Hospital and East Brighton CMHC Brighton General Hospital