Survey Admin Assistant

Pertemps; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is looking for a Survey Admin Assistant in Newport. You will manage surveys and customer communication while supporting administrative tasks. Strong communication and organisational skills are essential, with previous experience in admin or customer service preferred. The role offers hybrid working after training and consistent hours from Monday to Friday.

Qualifications

• Strong communication skills (written and verbal).
• Excellent organisational skills and attention to detail.
• Ability to manage workload independently and as part of a team.
• Previous administration or customer service experience is desirable but not essential.

Responsibilities

• Raising and closing surveys in coordination with engineers.
• Handling customer queries via telephone and email.
• Carrying out general administrative duties.
• Ensuring accurate updates and record keeping.

Skills

Strong communication skills

Excellent organisational skills

Attention to detail

Job description

Overview

Survey Admin Assistant – Location: Newport (Hybrid once trained) • Hours: Monday to Friday, 8:30am - 4:30pm • Pay Rate: £13.58 per hour

We are recruiting on behalf of our client for a Survey Admin Assistant to join their busy Connections Department based in Newport. In this role, you will be responsible for raising surveys, liaising with engineers to open and close surveys, and communicating with customers via phone and email. You will also support the team with a variety of administrative tasks to ensure the smooth running of the department. Full training will be provided, and once you\'re confident in the role, hybrid working will be available.

You\'ll be joining a supportive team environment where you can develop your skills further while working a consistent Monday to Friday schedule.

Key Responsibilities

• Raising and closing surveys in coordination with engineers.
• Handling customer queries via telephone and email.
• Carrying out general administrative duties.
• Ensuring accurate updates and record keeping.

Requirements

• Strong communication skills (written and verbal).
• Excellent organisational skills and attention to detail.
• Ability to manage workload independently as well as part of a team.
• Previous administration or customer service experience is desirable but not essential.

If you\'re interested, apply today or contact us on 02920 220 776 or email [e-mail]