Supported Housing Team Manager

Minerva Recruitment; Harlow; On-site; GBP 36,000; Full time

Job summary

A recruitment agency is looking for a Supported Housing Team Manager in Harlow. This full-time role involves leading a dedicated team within a Drug & Alcohol Recovery Scheme. The successful candidate will ensure high-quality support is delivered, manage complex needs, and collaborate with local authorities. Benefits include flexible leave, a matched pension, and ongoing training. Apply to make a genuine impact in people’s recovery journeys.

Benefits

25 days' annual leave plus bank holidays

Flexible benefits package

Life assurance (4x salary)

Ongoing training and development

Two paid volunteering days per year

Up to 10% matched pension contribution

Qualifications

• Proven experience managing or leading teams in supported housing, substance misuse, or social care.
• Ability to assess and manage complex needs and risks with empathy.
• Strong communication and relationship-building skills.

Responsibilities

• Lead and support a small team to deliver recovery-focused support.
• Manage referrals, assessments, and personalised support plans.
• Promote safeguarding and compliance with relevant legislation.

Skills

Team leadership

Communication skills

Organisational skills

Conflict management

Education

Qualification in Health and Social Care

Job description

Supported Housing Team Manager – Drug & Alcohol Recovery Scheme

📍 Location: Harlow

💰 Salary: £35,824 per annum

🕓 Hours: Full‑time, 37.5 hours per week (Monday to Friday, occasional evenings)

📄 Contract Type: Permanent

🗓️ Closing Date: 21 November 2025

About the Role

Minerva Recruitment are recruiting on behalf of our client for an experienced and compassionate Supported Housing Team Manager to lead a dedicated team within a Drug & Alcohol Recovery Supported Housing Scheme in Harlow. This is an excellent opportunity to make a genuine difference in people's lives by supporting individuals on their recovery journey — helping them rebuild confidence, achieve stability, and move towards independent living.

As Team Manager, you will provide strong day‑to‑day leadership and operational oversight of the service. You will manage a small team, ensuring high‑quality, trauma‑informed, and person‑centred support is delivered consistently.

You will also work closely with local authorities, health partners, and other stakeholders to provide coordinated, holistic support that promotes wellbeing, reduces harm, and encourages recovery and tenancy sustainment.

Key Responsibilities

• Lead, motivate, and support a small team to deliver outstanding recovery-focused support.
• Manage referrals, assessments, and personalised support plans.
• Promote safeguarding and ensure compliance with all relevant legislation and organisational policies.
• Maintain professional boundaries and resilience when supporting individuals with complex needs.
• Drive performance and service quality through regular supervision and coaching.
• Build and maintain effective partnerships with external agencies and community organisations.

What We Are Looking For

• Proven experience managing or leading teams in supported housing, substance misuse, or social care.
• Ability to assess and manage complex needs and risks with empathy and professionalism.
• Strong communication and relationship‑building skills with stakeholders at all levels.
• Confidence in managing challenging behaviour and promoting positive outcomes.
• Excellent organisational and time management skills.
• A qualification in Health and Social Care (or related field) would be advantageous but not essential.

Benefits Include

• 25 days' annual leave plus bank holidays.
• Flexible benefits package (including healthcare, dental, and lifestyle discounts).
• Life assurance (4x salary).
• Ongoing training and development, including funded qualifications.
• Two paid volunteering days per year.
• Up to 10% matched pension contribution.

📞 For more information, please contact Emma Brown on (phone number removed) (Option 2)

📧 Or email your CV and covering letter to (url removed)