Support Worker / Day Evening & Waking Nights

AWD online; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community support organization in Newcastle upon Tyne is seeking a Project Support Worker. The role involves supporting men returning to the community from prison, engaging them in various activities. Candidates must possess good communication skills and be committed to ensuring residents reach their potential. This position includes a comprehensive benefits package, including annual leave and a healthcare cash plan.

Benefits

27 days annual leave + Birthday Day off

2 Volunteer Days

Pension - 5% employee and employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Enthusiastic, imaginative, and committed to challenging work.
• Ability to work shifts including nights and weekends.
• Must be fully mobile due to multi-floor properties.

Responsibilities

• Engage and support residents in house and out-of-house activities.
• Communicate effectively with colleagues through accurate records.
• Liaise with other agencies to meet needs and prevent crime.

Skills

Good numeracy and literacy skills

Understanding of safeguarding

Ability to work alone and within a team

Empathy and tact in sensitive issues

Motivation and commitment in challenging environments

Job description

JOB OVERVIEW

Do you want to work within a dynamic team that aims to treat people with dignity, fairness and respect, with excellent codes and conditions of service? If yes, please read on.

We have a fantastic new job opportunity for a Project Support Worker with excellent communication and interpersonal skills, and the empathetic ability to create and maintain effective working relationships with men returning to the community from prison.

As the Project Support Worker you will join a designated Criminal Justice Approved Premises for men over the age of 18, providing support on their release from Prison or Court.

Working as the Project Support Worker you will be engage and work with residents using a range of in-house activities, enabling them to make constructive use of their time.

DUTIES

Your duties as the Project Support Worker will include:

• Engage and work with residents using a range of in-house and out-of-house activities enabling them to make constructive use of their time
• Communicate effectively with colleagues whilst on duty through accurate reading and recording electronically
• Engage and support residents on their arrival, during their stay and in preparation for move-on from the premises
• Provide information and regular updates to colleagues, Project Workers and Managers
• Liaise with other agencies to prevent crime and meet the needs of victims
• Working with colleagues to meet the needs of the residents
• Liaise with colleagues, Managers, and other agencies to prevent crime, protect victims, and maintain a stable environment for staff and residents
• Adhere to all policies and procedures
• Respect and adhere to confidential sensitive information
• Show commitment and understanding that everyone has a right to belong and engage in opportunities to reach their full potential without disadvantage or discrimination
• Promote and monitor a safe, secure, and clean environment
• Undertake any other duties, including some domestic and cooking duties appropriate to the post as required by the Manager

CANDIDATE REQUIREMENTS

Essential

• Good numeracy and literacy skills
• An understanding of safeguarding
• Able to work alone, without guidance as well as within a team
• Work on a shift which covers evenings, nights, waking nights and weekends
• Enthusiastic, imaginative, motivated and committed to working in a challenging environment
• Being empathic, with the ability to use tact and discretion when dealing with confidential and sensitive issues
• The job will require the post holder to be fully mobile as the properties are spread across a number of floors which are only accessible by stairs

Desirable

• Previous experience of working within a residential setting
• Experience of working with groups or individuals in order to support, motivate and change behaviour
• Knowledge and experience of the work within the Criminal Justice System

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.