Support Worker

Virtual Bridges; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A support services organization in Reading seeks a dedicated professional to facilitate client participation and ensure effective delivery of support provisions. Responsibilities include conducting assessments, working with Assistant Support workers, and utilizing a web-based management system. The ideal candidate values diversity and compliance with policies to protect clients and staff.

Responsibilities

• Facilitate client meetings and other client participation methods
• Conduct regular client support plan reviews and update individual support plans
• Work with colleagues to design and deliver in-house support provisions
• Delegate and coordinate work of Assistant Support workers
• Provide options for external support when in-house support is insufficient
• Complete and review client assessments including risk assessments
• Utilise the ATLAS management system to record relevant data
• Respect diversity and comply with Equality and Diversity policy
• Ensure compliance with legislation and guidelines to protect clients
• Provide evidence to show that contractual KPIs are achieved
• Maintain good communication with colleagues to assist clients

Job description

Responsibilities

• Facilitate client meetings and other client participation methods
• Conduct regular client support plan reviews, completing and updating individual support plans; within contractual timeframes and work with clients to achieve their identified goals in accordance with Salvation Army policy, including client benefits being maximised and personal payments are made as part of a budget plan
• Work with colleagues to design and deliver a range of in-house support provisions designed to achieve successful outcomes
• Delegate to and coordinate the work of Assistant Support workers with clients, to ensure actions as identified in client support plans, are addressed in a timely professional and appropriate manner
• Provide relevant and suitable options of external support provision, when identified support needs cannot be met through in-house provision
• Complete and review client's assessments including risk assessments, within contractual timeframes, using a person-centred and trauma sensitive approach
• Utilise the Salvation Army's bespoke web-based client management system ATLAS, to accurately record all relevant data in a timely manner
• Respect the diversity of other people's culture, faith and practice; ensuring compliance with the Salvation Army's Equality and Diversity policy
• Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury
• Provide evidence to show that contractual KPIs and quality objectives are achieved
• Ensure there is good communication with colleagues so all those working with the clients have information to assist with achieving the client's goals