Support Worker

Wiltshire Council; Devizes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local council in England is seeking dedicated individuals to provide person-centered support to vulnerable adults. The role involves planning activities, supporting independent living, and ensuring customer well-being. Ideal candidates will have a background in health and social care and be willing to gain a Level 2 Diploma. The job offers a competitive hourly rate of £13.47 - £13.90 with additional pay for unsocial hours.

Qualifications

• General Education to GCSE A*-C or equivalent skills.
• Willingness to undertake L2 Diploma.
• Current knowledge of relevant legislation.
• Physically fit to perform job requirements.

Responsibilities

• Work in a person-centred way with customers.
• Plan activities considering customer needs.
• Create menus based on dietary requirements.
• Support customers in maintaining independence.

Skills

Communication

Teamwork

Empathy

Problem-solving

Education

GCSE A*-C or equivalent

L2 Diploma in Health & Social Care (Adults) or equivalent

Job description

** WE ARE CURRENTLY UNABLE TO ACCEPTAPPLICATIONS VIA NHS JOBS. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THEFOLLOWING LINK TO OUR CAREERS SITE **

Hourly rate:£13.47 - £13.90 (Plus 10% unsocial hours for qualifying shifts)

Hours per week:37 & 30 hours

Interview date:To be confirmed after shortlisting

Bradbury Manor short break Service Promoting Health, Ensuring Care

We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn.

Main duties of the job

At Bradbury Manor, we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful activities.We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence.

We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

Job responsibilities

Work in a person-centred way with customers and promote their wellbeing, choices, dignity andindependence. This will be achieved through the key-worker system.

Planning activities for and with customers, taking into account differing needs, wishes andpreferences.

Creation of menus taking into account medical conditions, wishes, preferences, diets, etc

Support customers either living in their own home, or whilst visiting the settings.

Where appropriate, support customers to understand and maintain their tenancies, or licenceagreements.

Support customers moving into or out of the property; to be involved in the planning, preparationand execution of the move, or stay at short break services.

Encourage and support customers in their personal, social (including religious), and leisure andwork activities.

Support customers maintain and develop relationships.

When required undertake sleeping-in duties or waking night duties on the premises.

Act as a link person between the customer and work, college or leisure establishments andadvising those establishments as necessary on the requirements or needs of the customer.

Provide emotional and practical support for customers with everyday issues or when customersare faced with more difficult decisions or experiences.

Assist/support customers with all aspects of their financial and home management so thatfinancial commitments (paying bills, shopping, benefit claims, etc) are met.

Assist customers with household tasks.

Where required, assist customers in administering their own medicine, or administermedication to customers if this is required.

Seek advice and guidance from Senior support workers and the Team Leader.

Only in exceptional circumstances will the postholder will be responsible for running shifts andshould normally have access to more senior staff members whilst on shift.

Focus on the individual, their strengths, choices, assets and goals through person centredplanning

Person Specification

Qualifications

• General Education to GCSE A*-C or equivalent skills and experience
• Current knowledge of relevant legislation and guidance in relation to working with, and the
• safeguarding of, vulnerable adults
• Willingness to undertake L2 Diploma in Health & Social Care (Adults)
• Proven ability to use a variety of communication methods effectively
• Physically fit and able to perform all requirements of the job role
• Previous experience of building good working relationships and teamworking
• Proven ability of being able to remain calm and make decisions in difficult situations
• L2 Diploma in Health & Social Care (Adults) or equivalent
• Knowledge of First Aid and experience of applying it
• Awareness of health and safety requirements and able to perform moving & handling safely
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of the principles of Food Hygiene
• Knowledge of personal
• Driver

Experience

• Experience which demonstrates ability to undertake the role.
• An understanding of relevant procedures and working practices.
• Awareness and understanding of the client group.
• Training and knowledge in a range of procedures and medical equipment to support clients.
• Basic knowledge of Wiltshire Council professional groups and external agencies, relevant to
• the role.
• Sensitivity and empathy to build trusting and supportive relationships with clients and
• families.
• Care skills and basic knowledge of mobility, nutrition and financial issues in order to provide
• practical, emotional support to clients and families.
• Ability to follow routines, carry out set care plans, record and monitor changes in client
• condition
• Basic literacy and numeracy.
• Ability to communicate one to one and in small groups with relevant client group

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly named CRB) to check for any previous criminal convictions.

£13.47 to £13.90 an hourPlus 10% unsocial hours for qualifying shifts