Support Services Assistant

Mattioli Woods; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services company in Leicester is seeking an individual for a varied operational support role. Responsibilities include managing reception, coordinating correspondence, and booking travel. Candidates should have strong organisational skills, excellent communication abilities, and proficiency in Microsoft Office. This position offers a competitive salary and a flexible benefits package, along with career progression and professional development opportunities.

Benefits

Competitive salary

Flexible benefits package

Career progression opportunities

Participation in charity activities

Qualifications

• 5 GCSEs in Maths and English or equivalent.
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office.
• Excellent written and verbal communication skills.
• Strong IT capabilities.
• Previous administrative experience is desirable.

Responsibilities

• Manage reception and visitor services.
• Coordinate post and couriers.
• Order stationery and manage documents.
• Maintain credit card records.
• Book travel and accommodation.
• Provide ad-hoc departmental support.

Skills

Organisational skills

Communication skills

Microsoft Office proficiency

Attention to detail

IT capabilities

Education

5 GCSEs at grades 4‑9 (Maths & English) or equivalent

Job description

Responsibilities

You’ll be at the heart of daily operations, handling reception and visitor management, post and courier coordination, stationery ordering, document management, credit card record maintenance, travel and accommodation booking, hospitality services, and ad‑hoc departmental support. This is a varied role where no two days are the same, offering genuine exposure to different parts of the business and real opportunities to make an impact.

Qualifications

• 5 GCSEs at grades 4‑9 (Maths & English) or equivalent
• Strong organisational skills with exceptional attention to detail and self‑motivation
• Microsoft Office proficiency
• Excellent written and verbal communication
• Strong IT capabilities
• Previous administrative experience in professional or financial services is desirable but not essential – full training provided

Benefits

• Competitive salary
• Flexible benefits package including group pension, life assurance, income protection, and health cash plan
• Opportunities for career progression, professional development, and technical growth
• Participation in charity and social activities
• We invest in our people with excellent career progression opportunities and a supportive team environment.