Support Secretary/Typist

NHS; Ashton-under-Lyne; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider is seeking a highly motivated Support Secretary/Typist to join their team in Ashton-under-Lyne. The successful candidate will provide a high-quality administrative service, manage clinical correspondence, and enhance patient pathways. Ideal applicants will possess excellent typing skills, attention to detail, and a background in medical administration. Benefits include competitive salary, flexible working, and additional perks like gym discounts. Please note, this position is not eligible for visa sponsorship.

Benefits

Flexible working

27-33 days annual leave

Sick pay

NHS Pension Scheme

Gym discount

Qualifications

• Previous experience in audio typing and/or voice recognition transcribing.
• Experience working as a medical secretary in a hospital setting.
• Ability to liaise effectively with clinicians and healthcare staff.

Responsibilities

• Provide administrative support for clinical correspondence and documents.
• Manage patient pathways responding to queries.
• Produce letters within agreed time frames ensuring quality.

Skills

Excellent interpersonal skills

Good keyboard skills

Ability to react to unpredictable issues

Knowledge of medical terminology

Competent in Microsoft Office

Education

Educated to GCSE C/4 English/Maths level or equivalent

RSA3 or equivalent

AMSPAR or equivalent

Tools

Microsoft Office

Digital dictation system

Lorenzo Patient Administration System

ORMIS

Job description

Go back Tameside and Glossop Integrated Care NHS Foundation Trust

Support Secretary/Typist

The closing date is 02 January 2026

Please state in your supporting information which hours you would prefer

***Previous applicants need not apply***

Are you currently working in the NHS or similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?

Would you like to be part of a supportive team who work together to help our patients?

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.

If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!

Main duties of the job

This post holder to be responsible for the typing, transcribing and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation. Responsible for producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times. Manage the patient's pathway by responding to queries and requests in clinical correspondence. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators. The role and duties must be carried out in line with all national and local targets and achieve all KPI's.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education Qualifications

• Educated to GCSE C/4 English/Maths level or equivalent
• RSA3 or equivalent
• AMSPAR or equivalent

Experience

• Previous experience of audio typing and/or voice recognition transcribing
• Experience as a medical secretary
• Experience of dealing with members of the public
• Working as part of a team
• Experience of working directly with Medical staff
• Experience of working to national standards and guidelines
• Experience working in an acute hospital setting

Skills and Knowledge

• Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
• Appreciate the needs of patients, carers and healthcare staff
• Able to react to unpredictable issues; reprioritising own workload
• Good keyboard skills for regular use of computer systems/IT Skills
• Competent in the use of Microsoft Office
• Familiarity with waiting list administrative procedures and policy issues
• Knowledge of the requirements of the referral to treatment (RTT) standards
• Knowledge of Lorenzo & ORMIS (or equivalent)
• Understanding of medical terminology
• competent use of Lorenzo Patient Administration System or similar and ORMIS
• competent in the use of a digital dictation system
• knowledge of Caldicott guidelines and Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

£24,937 to £26,598 a yearPro-rata per annum