Support Medical Secretary

Mersey and West Lancashire Teaching Hospitals NHS Trust; Ormskirk; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Ormskirk is seeking a Support Medical Secretary to provide comprehensive typing services for clinical correspondence in a busy environment. The ideal candidate must possess at least RSA level 3 typing skills and have knowledge of medical terminology. Responsibilities include supporting the clinical workforce and ensuring typing targets are met across specialities. The role offers a salary between £24,937 and £26,598 per annum pro rata, with the opportunity for self-development within a collaborative team.

Qualifications

• Ability to effectively communicate with a diverse range of people.
• Commitment to self-development and meeting the role requirements.
• Capacity to concentrate while transcribing medical audio dictation.

Responsibilities

• Support clinical workforce as part of a secretary team.
• Type clinical correspondence using digital/audio systems.
• Ensure typing targets are met across medical and surgical specialities.

Skills

Communication

Teamwork

Interpersonal skills

Organizing workload

Flexible work approach

Education

NVQ III or equivalent experience

RSA II / III Typing or Word Processing

Knowledge of medical terminology

AMSPAR Diploma

European Computer Driving Licence (ECDL)

Tools

Microsoft Office

Job description

Support Medical Secretary

The closing date is 25 January 2026

The Community & Clinical Support Services at Ormskirk Hospital site are looking to appoint support medical secretaries to provide a comprehensive service with the minimum supervision to specialities within the division. The successful candidate would be required to type clinical correspondence from audio across both medical and surgical specialities.

30 hour per week support medical secretaries – days/hours to be worked over 4 or 5 days, to be discussed further at interview and can be worked at either Southport or Ormskirk Hospital sites.

Previous applicants need not apply.

Main duties of the job

Applicants must have a sound knowledge of medical terminology and ideally be qualified to at least RSA level 3 / OCR typing and word processing or equivalent. AMSPAR certification is desirable. You must be proficient in the use of audio typing and Microsoft Office packages. Training on in-house systems will be provided.

You will need to be able to work to tight deadlines and withstand the pressure of working for a busy team. It is essential you are able to work on your own initiative.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Services

Acute Care – Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care – Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services – Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services – We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job responsibilities

Working as part of a support medical secretary team to support the clinical workforce.

Typing of clinical correspondence using digital/audio systems.

Work across both medical and surgical specialities to ensure typing targets are met.

Provide support to the medical secretaries as required. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the workload.

Person Specification

Qualifications

• NVQ III or equivalent experience
• RSA II / III Typing or Word Processing
• Knowledge of medical terminology
• AMSPAR Diploma
• European Computer Driving Licence (ECDL)

Experience

• Previous secretarial experience with knowledge of secretarial/administrative procedures and systems
• Previous Medical Secretary experience
• Knowledge of Data Protection
• Previous NHS experience
• Knowledge of Microsoft Office Software Package

Skills

• Able to communicate effectively with a wide range of people, both internal and external
• Ability to work as a member of a team
• Excellent interpersonal skills
• Flexible working approach
• Ability to plan and organise own workload to meet targets

Other

• Committed to self-development to meet the requirements of the role
• Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
• Ability to deal with distressed patients or relatives when answering telephone
• Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
• Continuous use of computer / keyboard
• Use of trolleys to transport case notes
• Continuous use of VDU
• Working in an office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

£24,937 to £26,598 a year pro rata, per annum