Support Coordinator

Home Group; United Kingdom; On-site; GBP 23,000 - 25,000; Part time

Job summary

A supportive community organization is seeking a Support Coordinator to join their team in Yorkshire. The candidate will help individuals with complex mental health needs and assist in their daily living activities. Responsibilities include creating support plans, providing compassionate care, and collaborating with colleagues. The role requires a detail-oriented individual with experience in support planning, commitment to improving clients' lives, and ability to work independently. A vehicle insured for business use is necessary. This part-time position offers flexible hours and great benefits.

Benefits

34 days leave including bank holidays

Paid time off for volunteering

Matching pension contributions

Health cash plan

Career development opportunities

Supermarket discounts

Qualifications

• Experience coordinating referrals and creating support plans.
• A vehicle insured for business use.
• Resilience and the ability to stay calm under pressure.

Responsibilities

• Create and develop support plans with customers.
• Support individuals with complex needs.
• Assist with daily living activities and risk assessments.
• Provide person-centred compassionate support.

Skills

Passion for helping customers

Experience creating person-centred support plans

Ability to work independently

Calm under pressure

Detail-focused approach

Tools

Technology for support plans

Job description

Job Description - Support Coordinator (251543)

Job Description

Description

Yorkshire – Scunthorpe and Hull area

We can't sponsor you due to certificate limits. We review this regularly.

This post is open to female applicants only, as being female is deemed to be a genuine occupational qualification under Section 29, Schedule 3 7 (27-7) of the Equality Act 2010.

Home, a place where you belong

Join a supportive and compassionate team where your expertise is valued, and your wellbeing matters. You’ll help customers with complex mental health needs build skills for independent living. As part of our Central Resource Team, you’ll provide cover across services to ensure customers always receive the best support. Every day, you’ll make a real difference in helping them achieve their goals.

What’s in it for you?

• 34 days leave, pro rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.

Typical day as a Support Coordinator

• Create and develop support plans with customers and coordinate the support worker team.
• Support individuals with complex needs and vulnerabilities. From homelessness, substance misuse, complex mental health and social isolation.
• Assist with daily living activities; cooking, shopping, budgeting, tenancy upkeep and moving to independence.
• Carrying out risk assessments, set goals and complete regular reviews. Assist with ending and setting up tenancies for our accommodations.
• Provide person‑centred, compassionate support without rushing.
• Collaborate closely with colleagues for consistent, quality support.

You’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK.

You bring

• Passion for helping customers live their best lives, with a collaborative and detail-focused approach.
• Experience creating person-centred support plans and coordinating referrals.
• Ability to work independently, stay calm under pressure, and show resilience.
• A vehicle insured for business use (mileage paid).

Our team

You’ll join Laura on the Central Resource Team, who’s been with Home Group since 2022 and progressed from Support Coordinator through our training opportunities. She’s supported by Meghan, our Client Service Manager for Yorkshire, who also started as a Support Coordinator and is always available to help.

Job details

22.5 hours a week on a rota (with potential to increase to full time depending on demand), including evenings and weekends.

Travel and work across Yorkshire including Hull and Scunthorpe.

Occasionally our customers' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate.

Some lone working, plus regular team meetings and training.

Confident using technology for support plans, learning, and collaboration.

Enhanced DBS required (we’ll cover the cost).

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail]