Supply Chain Manager

Fussy; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A growing personal care brand in London seeks a Supply Chain Manager to oversee demand and supply planning for B2B and D2C channels. You will manage relationships with logistics partners, optimize costs, and enhance supply chain processes. With circa 5 years of experience in similar roles, strong analytical skills and a proactive mindset, you will lead crucial planning efforts. This position offers a competitive salary, hybrid working, and numerous employee benefits including annual leave and gym membership.

Benefits

Competitive salary

Hybrid working

33 days annual leave

WellHub membership

Share options after probation

Gym membership

Qualifications

• Circa 5 years’ experience in supply chain roles, ideally in fast-growing environments.
• Strong demand planning experience with data-driven decision-making.
• Proven ability to build and improve processes.

Responsibilities

• Own demand planning across B2B and D2C channels.
• Manage relationships with freight forwarders and logistics partners.
• Track inventory performance and identify risks.

Skills

Demand planning experience

Analytical skills

Communication skills

Problem-solving skills

Tools

Excel

Google Sheets

Job description

About Fussy

Hey good smelling! We’re Fussy…about everything in our mission to banish single‑use plastic from your bathroom. Having experienced exceptional growth over the past four years, we are now looking for a talented individual to join the team as a Supply Chain Manager.

You’ll report to the Head of Supply Chain, owning end‑to‑end planning and execution across our growing B2B and D2C channels, and playing a critical role in shaping how our supply chain operates as we scale.

This is an exciting opportunity to join a fast‑growing scale‑up at a pivotal moment. You’ll be a strategic partner to the leadership team, a driver of continuous improvement, and a hands‑on operator who loves building things that last 💪🌍

About the role

Joining as Supply Chain Manager, you’ll take ownership of demand and supply planning across the business, building the systems, processes and partnerships needed to support scale while balancing availability, cash flow and service levels. Specifically, you’ll be responsible for:

• Own demand planning across B2B and D2C channels, translating forecasts into robust supply and manufacturing plans
• Lead end‑to‑end supply planning for long‑haul imports, balancing availability, cash, and service levels
• Build and manage manufacturing plans in partnership with suppliers, ensuring capacity aligns with growth ambitions
• Manage relationships with freight forwarders and logistics partners, optimising cost, lead times and reliability (and minimising air freight)
• Oversee inbound freight, customs and international documentation, ensuring compliance with global trade regulations
• Continuously design, implement and improve supply chain processes to support scale and resilience
• Track inventory performance, identifying risks and opportunities across the network
• Collaborate cross‑functionally with Commercial, Operations and Finance to align plans and priorities
• Lead the S&OP processes, ensuring alignment between demand, supply and business goals

About you

Great comes in lots of different forms, and we’re really open to seeing candidates from a range of backgrounds. Given the nature of this role and what we’ll ask of you, we do believe that the following skills are needed to be able to deliver to a high standard:

• Circa 5 years’ experience in supply chain roles, ideally within fast‑growing supplier or consumer brands
• Strong demand planning experience, with a proven ability to turn data into actionable plans
• Experience operating in high‑growth environments with both B2B and D2C channels
• Hands‑on experience working with Freight forwarders
• Proven ability to build, document and continuously improve processes in evolving environments
• Strong analytical, problem‑solving and decision‑making skills
• Clear, confident communication skills and the ability to influence stakeholders
• A proactive "get stuff done" mindset with high ownership and accountability

And anyone who has these skills too would likely be a super fit for this role, but these are by no means essential:

• Led or played a key role in S&OP meetings or processes
• Experience working with manufacturers based in China
• Advanced proficiency in Excel / Google Sheets / Google Suite

What we offer 🤝

• A chance to play a part in banishing single‑use plastic from the bathroom
• Competitive salary depending on experience
• Hybrid working with Tuesdays, Wednesdays and Thursdays in our London (Shoreditch) office
• 33 days annual leave, including flexible bank holidays + a day off for your birthday – we encourage you to take time off to switch off, rest and recharge.
• Our WellHub membership with a range of fitness & wellbeing options – we care about our team’s wellness, from physical to mental health
• Share options after probation, so that you can benefit from our growth
• Gym membership

Who we are 💪🌍

Fussy are on a mission to banish single‑use plastic from the bathroom by designing simple, effective and convenient personal care products that are backed by science not buzzwords. Our first product, a refillable deodorant is now the UK’s top rated natural deodorant and has blessed the armpits of everyone from Holly Willoughby to some very known Dragons’. We have put in place the foundations of a world‑class team of employees and advisors and this is a super exciting time to join as we are now looking to accelerate our growth into new products and territories. We as a brand have the responsibility, consumers have the power and it’s only together we can do this. Power to your pits!