Supervisor UK

Zizzi Ristorante; Old Woking; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular dining establishment in the UK is looking for a Supervisor to join their team in Old Woking. You will support the General Manager in providing excellent customer service and effectively managing the restaurant shifts. The ideal candidate will have a passion for food, leadership skills, and a commitment to delivering a great customer experience. This role offers opportunities for career progression and several employee benefits including discounts and a pension plan.

Benefits

50% off at Zizzi & ASK Italian

Free & discounted meals during shifts

Tronc system for customer rewards

Wagestream for instant wage access

Discounts on cinema and travel

Free Employee Assistance Programme

28 days holiday (pro rata)

Opportunities for career development

Company pension contributions

Zizzi branded T-Shirts and aprons

Qualifications

• Experience in a supervisory role within a restaurant or similar environment.
• Strong leadership skills and ability to manage a team.
• Passion for providing an excellent customer service experience.

Responsibilities

• Manage restaurant team and shifts effectively.
• Ensure high standards of customer service.
• Maintain restaurant cleanliness and adherence to guidelines.

Job description

Overview

As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you interested in progressing your career with us we'll support and guide you all the way to the top.

At Zizzi we don't do good times, only Great Times!

What you’ll get

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
• Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
• Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunity to develop and progress your career if that's what you want
• Plan for the future with Company pension contributions
• Look the part with Zizzi branded T-Shirts and aprons provided

Responsibilities

• Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
• Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
• Leading the Front of House team to create Great Times for our customers.
• Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
• Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
• Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.

Values

And you do all that through our Zizzi Values - Growth, Individuality, Drive, Togetherness, and Fun. Growth - You aim to be better than yesterday. Individuality - You celebrate the differences. Drive - You make it happen. Togetherness - You want to be part of more. Fun - You enjoy the everyday.