Supervisor - Taunton (16 hours)

RITUALS COSMETICS UK LIMITED; Taunton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading luxury retail brand in Taunton is seeking a Rituals Expert to join their new store. You will be responsible for mentoring team members and ensuring an excellent customer experience. The ideal candidate should have retail or hospitality supervisory experience, be energetic, and possess strong customer service skills. This role offers unique training, competitive bonuses, and various well-being initiatives for employees.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Quarterly product allowance

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• High energy and a customer-service mentality.

Responsibilities

• Part of in-store management, ensuring optimal customer experience.
• Mentor and support Rituals Advisors.
• Work alongside Store Manager and Assistant Store Manager.

Skills

Mentoring skills

Customer service skills

Teamwork

Decision making

Problem-solving

Organizational skills

Job description

Overview

Share your talents: This position is for our brand new store opening in Taunton, Somerset! Address: FORE STREET, TAUNTON, TA1 1HX

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Qualifications

Bring all of you:

• High on energy, low on ego and with a little bit of humour!
• You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Benefits

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events