Supervisor - Costa

OneRetail; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major High Street brand in the UK is seeking a dedicated Supervisor to oversee team operations and ensure high-quality standards. You will be responsible for supervising a team, handling deliveries, managing stock, and ensuring compliance with food safety regulations. Ideal candidates will have experience in a similar supervisory role and excel in customer service. This role offers full-time hours with competitive pay and career development opportunities.

Benefits

Competitive pay

Great perks

Opportunities for learning and development

Qualifications

• Previous experience supervising frontline teams within a similar environment.

Responsibilities

• Ensuring all deliveries are checked promptly and correctly.
• Supervising a team and creating a positive environment.
• Being a responsible key holder.
• Assisting with weekly bookwork.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock.
• Delegating where necessary and ensuring the team are proactive.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Good communication skills with a focus on great Customer Service

Team player and can-do attitude

Ability to work under pressure whilst maintaining a positive attitude

Job description

We're currently recruiting a dedicated Supervisor to help ensure the smooth running of the operations a major High Street brand on a full‑time basis, contracted to 37.5 hours per week.

As a Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Key Responsibilities

• Ensuring all deliveries are checked and promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Supervisor Will

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can‑do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2811/79246001/52399205/BU #One Retail

Equal Opportunity

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!