Supervisor

Levi Strauss; Wisbech; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Store Supervisor in Wisbech, England. You will connect products with customers, support the management team, and ensure exceptional service. Ideal candidates will have strong customer service skills, a proven track record in team development, and experience in driving sales targets. This role offers a competitive salary and excellent benefits in a dynamic working environment.

Qualifications

• Proven track record of developing and growing your team.
• Experience in working to and driving KPIs and sales targets within retail.
• Strong customer service skills and experience in efficiently managing a team.

Responsibilities

• Support management team in delivering KPIs and implementing profit opportunities.
• Implement daily and weekly sales targets for the store team.
• Monitor KPIs and team performance, updating management accordingly.
• Assist in store operations including stock management and payroll.
• Provide exceptional customer service ensuring customer satisfaction.
• Inspire, motivate and develop team through training and product knowledge.

Skills

Customer service skills

Team management

Sales target achievement

Coaching and development

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key Parts Of The Role

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

  Passionate about the brand and living our values

• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

  As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.