Supervisor

The Belfry Hotel and Resorts; Sutton Coldfield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hotel and resort in Sutton Coldfield seeks a Night Security Officer to ensure the safety and security of clients and staff. The role requires a valid SIA badge and offers various benefits, including discounted gym memberships, wellness programs, and team social events. This position involves conducting patrols, supervising investigations, and maintaining compliance with safety procedures. Ideal candidates will have a background in hospitality security and possess excellent interpersonal skills. This is a fantastic opportunity for dedicated professionals.

Benefits

Discounted gym membership

Team social events

Wellness programs

Unlimited counselling support

Employee Assistance Programme

Free meals on shift

Long service awards

Qualifications

• SIA badge is mandatory for this role.
• Experience in hospitality security is preferred.
• Must exhibit confidence and approachability.

Responsibilities

• Ensure a safe environment for clients and staff.
• Conduct patrols and supervise crime investigations.
• Maintain stock control and security equipment.

Skills

SIA Badge Holder

Background in Hospitality Security

Confident in handling various situations

Approachable and Reassuring

Ability to work well in a team and independently

Job description

About the role

This role is contracted for 46 hours per week, made up of four 12-hour shifts. 7pm to 7am (Nights) working 4 days in a 7-day period.

Duties of the role are:

• To provide a safe and crime-free environment for all clients, visitors and staff
• To liaise closely with the Head of Security about all issues and running of the department regularly
• Maintaining accurate stock control and maintenance of security equipment
• To conduct / supervise crime investigations with the Head of Security
• To deputise in the absence of Head of Security
• To liaise with the police where appropriate on crime and crime prevention issues
• To carry our regular patrols in and around the hotel using Morse Watchman system
• To carry our staff searches, vehicle searches and locker searches
• Carry outdoor duties as and when required
• Attend any reported incidents and complete incident forms
• To ensure that the security department is conversant with and complies with all the bomb / fire evacuation procedures and responsibilities
• To ensure that the CCTV system is operated and controlled in accordance with current legislation In conjunction with the Head of Security, to conduct internal crime / discipline investigations where appropriate
• To ensure that the procedures in respect of drugs, recording, disposal, police involvement and hotel guests are complied with

About you

• SIA Badge Holder
• Background in Hospitality Security
• Confident to deal with a wide variety of situations
• Approachable and Reassuring
• Able to get along well with team as well as working independently

Belfry Benefits

Wellness

• Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
• Team social events throughout the year
• Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
• The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
• Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want
• Healthcare schemes: life assurance, 24‑hour GP, health cash‑plans
• Employee Assistance Programme
• The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

Showing some appreciation

• Long service awards
• Additional paid holiday for long service
• Reward Vouchers
• Free meals on shift in our canteen
• Annual Belfry awards
• Team appreciation events
• Fantastic resort discounts across restaurants, bars, retail, and golf
• Bed & Breakfast from £35 per room
• Free staff parking
• Subsidised taxi service for those who don’t drive
• Live‑in accommodation for up to 3 months
• Relocation bonuses

Learning & Development

• Excellent training and career opportunities
• Internal career pathways programmes
• Access to The Belfry Campus Learning
• Commitment to developing our team through apprenticeship programmes

Making a difference

• Belfry ESG committee, dedicated to delivering an environmentally sustainable business
• Supporting industry, local and national charities
• Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes