Supervisor

Country Village Inns LTD; Ingleton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family of country inns in Ingleton is seeking a part-time supervisor to oversee shifts in the bar and restaurant. Responsibilities include ensuring excellent customer service, managing stock and cellar, and maintaining a clean venue. Ideal candidates will have hospitality experience and drive, and the role offers career progression and benefits such as a loyalty bonus and pension scheme.

Benefits

Loyalty Bonus after 12-months

Company Pension Scheme

50% off food

30% off hotel stays

Career Progression

Access to wages early

Qualifications

• 1 year experience in hospitality preferred.
• Driving Licence preferred.
• Work authorisation in the United Kingdom preferred.

Responsibilities

• Oversee shifts on the bar and restaurant.
• Manage the cellar and stock control.
• Ensure all customers are welcomed and served efficiently.
• Maintain a clean and safe venue.

Skills

Customer service

Team management

Stock control

Job description

Overview

About Us
We are a small, developing family of individual Country Inns, combining exceptional food, refreshing drinks and a comfy night stay. At Country Village Inns we want to give our country pubs back to their communities. We aim to make our pubs the social hub, employ local people, source local produce and raise the profile of the village.

Responsibilities

• We are on the hunt for an experienced part-time supervisor or colleague to join the team at The Wheatsheaf, Ingleton. You will be responsible for overseeing shifts on the bar and in the restaurant in the absence of the General and Assistant Manager, ensuring excellent customer service is given at every opportunity.
• Working independently to run shifts
• Able to manage the cellar and stock control
• Take food and drink orders as well as deliver food to customers
• Understand, and be able to deal with, allergen queries with food orders
• Ensure all customers are made to feel welcome and experience the level of service expected by the site and company
• Report any issues during shift to your manager at the earliest convenience
• Contribute to the smooth running of the venue on a day-to-day basis
• Ensure that all areas of the venue are maintained in a clean, hygienic, and safe condition

This is a development role, and we would be looking for a candidate who will progress with the business. The current role is part-time (16-20 hours a week) with shifts primarily covering:

• Monday- 5:30pm-9pm
• Wednesday- 3pm-9pm
• Friday- 11:45am- 5:30pm
• Sunday- 11:45am- 5:30pm

Benefits

• Loyalty Bonus after 12-months of service (every year)
• Company Pension Scheme through NEST
• 50% off food
• 30% off CVI Hotel stays (off-peak)
• Career Progression
• Access to wages early through Wagestream app
• Job Types: Part-time, Permanent

Experience & Qualifications

• Hospitality: 1 year (preferred)
• Driving Licence (preferred)
• Work authorisation: United Kingdom (preferred)