Supervisor

East Hill; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Job summary

East Hill in London is seeking a Supervisor to uphold our nostalgic, welcoming atmosphere near Wandsworth. You’ll lead shifts, ensure smooth service, and act as a key holder to support operations.

You will train team members to deliver exceptional customer service, foster rapport with guests, and contribute to a positive pub environment with opportunities for development and a strong career path.

Qualifications

• Deliver exceptional customer service consistently.
• Lead shifts and act as a key holder to support operations.
• Commit to a career in hospitality with ongoing development.

Responsibilities

• Lead shifts safely and effectively.
• Train team to ensure guest satisfaction and knowledge.
• Support daily operations and guest experience.

Skills

Customer service

Leadership

Team training

Hospitality

Job description

Supervisor

Located a 5 minute walk from Wandsworth town station, Wandsworth Town and Wandsworth high street, our nostalgic style nodding to neoclassicism is a welcoming environment perfect for a hearty lunch, a snug dinner or simply a cocktail at our bar.
Inspired by the Fishmonger’s Company almshouse, one of the last of the 12 medieval livery companies, our responsibility as a pillar of the community, and prosperous attitude to our food offering is prominent throughout our service and menus.
General manager Jonas and the East Hill team can’t wait to welcome you with open arms.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.