Supervisor

Bow Street Tavern; City of Westminster; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career development

Free meals

Weekly pay

28 days holiday

Discounts

Share Save Scheme

Company pension

Job summary

Bow Street Tavern in Covent Garden is recruiting a Supervisor to lead shifts, deliver outstanding service and support team training in a lively, historic venue. You will be a confident host, manage guest needs and uphold standards across five floors and private spaces.

The role offers weekly pay, 28 days holiday, free meals, staff discounts and a clear career pathway with training and development opportunities within Young's pubs. Apply to join our iconic pub family.

Qualifications

• Passion to deliver exceptional customer service with every guest interaction.
• Ability to train and develop team members to maintain high standards.
• Responsible key holder with leadership to run shifts safely and efficiently.
• Committed to a hospitality career with ongoing development opportunities.

Responsibilities

• Lead shifts and ensure smooth daily operations across five floors.
• Train and develop team to deliver knowledge and confident guest service.
• Build rapport with guests and staff to maintain a welcoming atmosphere.
• Uphold quality standards and safety policies in a busy pub environment.

Skills

Customer service

Team leadership

Communication

Training

Job description

Supervisor

A newly refurbished pub in Covent Garden, steeped in connections to the legendary Bow Street Runners, London’s first police force, this iconic venue, dating back to 1763, offers the perfect setting for all kinds of celebrations!
A fun, vibrant and traditional pub over 5 floors, with private dinings spaces, a rooftop bar, karaoke and live sports!
Something for everyone and in the best location, Covent Garden!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.