Supervisor

Georgian Townhouse No.9; Norwich; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

Georgian Townhouse No.9 in Norwich is seeking a Duty Manager / Supervisor who is guest-obsessed and standards-driven to lead shifts, open and close, and maintain safety records. You will inspire the team to deliver outstanding guest experiences, train colleagues, and host events, while collaborating with management to achieve key performance indicators and future progression.

Compensation: To be discussed. We offer career development, free meals, weekly pay, generous holiday entitlement, staff

Qualifications

• Customer service driven with a passion for hospitality.
• Ability to train and develop a team.
• Reliable key holder for shift leadership.

Responsibilities

• Open and close the venue and ensure safety records are up to date.
• Lead shifts to deliver outstanding guest experiences and manage the team.
• Prepare and host special events; work with management to hit KPIs; provide progression opportunities.

Job description

Duty Manager / Supervisor

We are looking for an enthusiastic, guest obsessed, standards driven Duty Manager / Supervisor to join our team. You will be responsible for opening and closing, maintaining safety records, leading the team to deliver outstanding guest experiences, preparing and hosting special events. Working with the management team to deliver key performance indicators with opportunity to progress in the future.

What We Offer Our Supervisors

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Compensation: To be discussed