Supervisor

Waterman; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday

Staff discount

Share Save Scheme

Company pension

Job summary

The Waterman in Cambridge is seeking a Supervisor to join our close-knit team. You will deliver exceptional guest service and help maintain a lively, welcoming pub environment while overseeing daily shifts.

We value a passion for hospitality, the ability to mentor colleagues, and a commitment to safety and guest satisfaction as you progress in your career with us.

Qualifications

• Passion to deliver exceptional customer service.
• Ability to build rapport with customers and team.
• Be able to lead shifts safely and effectively.
• Commitment to a career in hospitality with ongoing development.

Responsibilities

• Deliver outstanding customer service on every shift.
• Lead and manage team shifts safely and efficiently.
• Contribute to a positive pub atmosphere and guest experience.

Skills

Customer service

Team leadership

Hospitality know-how

Job description

Supervisor

A thriving community pub where we work hard but play harder!
We are a small pub with a big heart, lots of sports screens and 8 boutique rooms for B&B and we are looking for someone fantastic to join our team!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate to learn the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.