Supervisor

Narrowboat; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Narrowboat on Regents Canal is seeking a proactive Supervisor to help manage daily operations and lead a welcoming team. You will oversee shifts, ensure excellent guest service, and contribute to a friendly, efficient pub environment during busy periods.

We value passionate hospitality professionals who can train staff, maintain safety standards, and help grow our team with an emphasis on guest satisfaction and community spirit.

Qualifications

• Passion to deliver exceptional customer service every time.
• Ability to train and lead a hospitality team.
• Reliable key holder capable of leading shifts.

Responsibilities

• Lead shifts safely and effectively.
• Develop and train team members to maintain high service standards.
• Ensure a welcoming and enjoyable experience for all customers.

Skills

Customer service

Team leadership

Hospitality

Job description

Supervisor

The Narrowboat is a hidden gem situated directly on Regents Canal. With a bright and open layout spread over two floors, our pub is the heart of the community and the place to be for tourists. Boasting glass sliding doors on both floors, the Narrowboat is light and airy and perfect for those summer days & evenings, especially with our two balconies overlooking the canal. Plus you can step right onto the canal from our downstairs so it really is the perfect summer pub. But with our two fireplaces and cosy ground floor, it's also the perfect winter pub to enjoy evenings in! A mere 10-minute walk down the canal from Angel tube station will land you at our family + dog-friendly pub! We are looking for energetic and enthusiastic crew members to come and join our wonderful team, to bring their own personalities to our crew and who are passionate about making the Narrowboat the pub to be.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.