Supervisor

Bedford Arms; Rickmansworth; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs and 0

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Bedford Arms is a traditional county pub with a cosy atmosphere, terrace, and rose garden, offering 18 hotel rooms and strong interest from leisure and corporate guests. We are seeking a Supervisors to lead the front-of-house team with a focus on guest satisfaction and smooth service.

You will train staff, deliver exceptional customer experiences, and act as a responsible key holder to lead shifts safely and effectively.

Qualifications

• Passion to deliver exceptional customer service.
• Ability to lead shifts safely and effectively.
• Commitment to a career in hospitality and ongoing development.

Responsibilities

• Lead front-of-house shifts and ensure smooth service.
• Train and develop team members to deliver high standards.
• Maintain guest satisfaction and handle guest requests professionally.

Skills

Customer service

Team leadership

Training others

Job description

Supervisor

The Bedford Arms is a fantastic locational county pub. Not only do we have a beautiful and cosy traditional pub but we also have a stunning terrace and rose garden, which is popular in the warmer months.
We offer 18 traditional hotel rooms and are a popular destination for both leisure and corporate clients.
We Showcase fresh and in-season British-inspired dishes and have an excellent beer, wine and spirit selection.
The Bedford Arms really is an all-around business with plenty going on for those looking for a rewarding and interesting hospitality career.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.