Supervisor

Carnarvon Arms; Newbury; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

Staff discount in pubs & on stays

Share Save Scheme

Company Pension Scheme

Career Pathway and training

Job summary

The Carnarvon Arms is seeking a motivated Supervisor to join our bustling pub, restaurant & hotel team. You will lead shifts, deliver outstanding customer service, and train staff to uphold our quality standards.

This role requires a passion for hospitality, reliability, and the ability to build rapport with customers and colleagues in a busy environment. We offer personal development, career progression, and a range of staff benefits alongside a supportive team culture.

Qualifications

• Deliver exceptional customer service consistently.
• Lead shifts safely and efficiently.
• Train and develop team members to maintain high standards.

Responsibilities

• Lead supervisor shifts and ensure smooth service.
• Maintain quality and consistency across all outlets.
• Support onboarding and ongoing training of staff.

Skills

Customer service interaction

Team leadership

Staff training

Key holding

Job description

Supervisor

The Carnarvon Arms is an up-and-coming Pub, Restaurant & Hotel. We strive for customer service and great quality food. Located next door to Highclere castle ensures that we are busy. We have a great community feel that will continue to grow. So come check us out, and become a part of our amazing team!!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.