Supervisor

Castle, Tooting; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Job summary

The Castle in Tooting is seeking a Supervisor to lead shifts and deliver exceptional guest experiences. You’ll oversee daily operations, train staff, and ensure smooth, friendly service in a busy pub setting.

We offer comprehensive training, part- or full-time opportunities, and perks across Young’s pubs including meals, discounts, and pension schemes. Join a vibrant team and grow with us.

Qualifications

• Demonstrated passion for delivering exceptional customer service.
• Ability to lead shifts safely and efficiently.
• Commitment to ongoing training and team development.

Responsibilities

• Lead daily shifts and ensure smooth service flow.
• Train and mentor team to deliver high standards.
• Build rapport with customers and staff to supportCastle pub success.

Skills

Customer service

Team leadership

Staff training

Key holding

Education

Hospitality experience

Job description

Supervisor

Fancy working in a Castle? A ginormous pub with a massive garden, a terrace, 8 outside huts, a restaurant, an Orangery, and a cool bar. So we’re nearly like a real castle but without the moat and crocodiles! Just seconds away from Tooting Broadway station, The Castle attracts a wide demographic from all around the country. Home to the Big London Bake and our famous Quiz night, there is always a reason to be here and each day is different. We offer comprehensive training and support whether you’re after a part-time job or full-time career within this wonderful industry and all staff are entitled to a 20% discount across Young's estate with other in-house perks too! Nearest public transport – Tooting Broadway.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.