Supervisor

Harri.com; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Access to Career Pathway, Apprenticesh

Free Meals

Weekly pay

28 days holiday per year

Discount at Young's Pubs 20%

Discount on overnight stays 30%

Share Save Scheme

Company Pension Scheme

Job summary

The Fellow in North London is seeking a motivated Supervisor to lead shifts safely and effectively, delivering exceptional customer service and building rapport with guests and the team.

You will train staff to share knowledge, develop their skills, and support career progression in hospitality, while upholding standards across all service areas. We offer weekly pay, free meals and generous holiday entitlement to help you thrive in a busy pub environment.

Qualifications

• Exceptional customer service focus and ability to build rapport with guests and team.
• Willingness to train staff and develop knowledge to delight customers.

Job description

Supervisor

Nestled around the corner from Kings Cross and St Pancras train stations, The Fellow is everyone's favourite North London hangout. There are three floors to enjoy! From the pub on the ground floor with its own Platform 9 & 3/4, to our cocktail bar and heated roof terrace on the first floor. Whipping up delicious seasonal menus, including the best Sunday roasts in Kings Cross, and serving the best craft beers and cocktails!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.