Supervisor

New Inn; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's pubs and 30%""

Share Save Scheme

Company Pension Scheme

Job summary

The New Inn in Ealing is seeking a Supervisor to lead shifts and deliver exceptional hospitality. You will train staff, uphold standards, and manage guest experiences with pride.

Join a welcoming, tight-knit team and take on duties as a key holder. The role offers career development within a supportive pub group and a focus on quality service.

Qualifications

• Frontline hospitality experience with a passion for customer service.
• Ability to lead shifts, train team and maintain security as a key holder.
• Committed to developing in hospitality with ongoing training.

Responsibilities

• Lead shifts and safeguard guest experiences with consistent service.
• Train and develop the team to maintain high standards of hospitality.
• Be a responsible key holder and ensure smooth operations during shifts.

Skills

Customer service

Team leadership

Hospitality

Job description

Supervisor

Tucked away in the loveliness of leafy Ealing, The New Inn is just a hop, skip & jump from South Ealing Tube station and a stones throw from the buzz of Ealing Broadway.
We don't like to brag (okay, maybe just a little bit), but we are rather proud of our cracking seasonal menus and drinks list that could charm even the fustiest of sippers. Our garden? She's a bit of a show off herself, bursting with good vibes and sun seekers in the summer and cozily wrapped up come the winter months.
Liam our GM has been with Young's for many years and has a strong focus on generous hospitality, quality service and creating unforgettable experiences for our guests - we would love to welcome you in to our tight-knit family and continue to delight our customers.
We had a top to toe glow up a few years back, and she's still looking like a proper stunner. So if you're in the area pop in, introduce yourself and see what all the fuss is about!

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.