Supervisor

Spread-Eagle; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Access to our Career Pathway, Apprentn

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs and 0

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

Spread-Eagle in Camden Town is a historic pub inviting neighbours and tourists to enjoy delicious food and great drinks. We offer a supportive environment with opportunities for career development and training through our Career Pathway and Apprenticeships.

As Supervisor you will lead shifts, deliver outstanding customer service, train your team, and ensure safe, smooth operations. We value passion for hospitality and ongoing development to help you grow with us.

Qualifications

• Must have a strong passion for delivering exceptional customer service.
• Ability to build rapport with customers and team.
• Experience or aptitude for training staff in hospitality.
• Willingness to lead shifts safely and effectively.

Responsibilities

• Deliver exceptional customer service on every shift.
• Lead and coordinate team during shifts to ensure smooth operation.
• Train and develop team members to maintain high service standards.
• Lead shifts safely and responsibly as a key holder.

Skills

Customer service

Team leadership

Training

Shift management

Job description

Supervisor

Located in the heart of vibrant Camden Town and just a stone’s throw away from leafy Regent’s Park, the Spread Eagle is the perfect oasis after a visit to Camden Market or London Zoo. A pub that’s been at the centre of the community since 1858, we love welcoming neighbours and tourists alike to enjoy delicious food and great drinks in our cosy and inviting pub.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.