Supervisor

White-Bear; Royal Tunbridge Wells; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Career pathway

Training courses

Free meals

Weekly pay

28 days holiday

Staff discounts

Stay discounts

Share Save

Pension scheme

Job summary

The White Bear is seeking an enthusiastic Supervisor to lead shifts, deliver outstanding hospitality, and train our team to maintain high service standards. You will work in a social, fast-paced pub environment with a strong focus on guest experience.

We offer training opportunities, career development, and a range of staff benefits to support your growth within the business.

Qualifications

• Excellent customer service skills.
• Friendly, outgoing personality with a can-do attitude.
• Able to lead shifts safely and train team members.

Responsibilities

• Lead shifts and ensure smooth daily operation.
• Deliver exceptional hospitality and guest service.
• Coach and train team to uphold standards.

Skills

Customer service

Team leadership

Training others

Job description

Supervisor

The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend! We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality. You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.