Supervisor

White Bear; Pembury; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Career Pathway & training

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The White Bear is seeking an enthusiastic Supervisor to lead a busy hospitality team. You will inspire excellent guest service, manage shifts, and model best practice in a fast-paced pub setting.

Join a friendly, social workplace that values training, development, and a strong guest experience. You will be a reliable key holder and help drive daily operations while delivering memorable hospitality.

Qualifications

• Demonstrated passion for customer service
• Ability to lead and train a team
• Reliable with key holder responsibilities

Responsibilities

• Lead shifts safely and effectively
• Deliver exceptional customer service and build rapport with guests
• Train and develop team members to delight customers
• Act as a responsible key holder and manage daily operations

Skills

Customer service

Team leadership

Communication

Training team

Job description

Supervisor

The White Bear sets the trend for city buzz, quality cocktails and seasonal British dining! With its friendly atmosphere and dynamic team, working here offers a fun, social environment. We work together, socialise together and get the job done as one team, whilst ensuring everyone comes as a guest and leaves as a friend! We take pride in serving fresh, seasonal, British food along with craft beers and beautiful wines delivered with exceptional hospitality. You will have a passion to deliver exceptional customer service with a friendly outgoing personality and a desire to work as part of a team.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.