SuperFlex Roadside Mechanic

Rac Motoring Services; Stevenage; On-site; GBP 54,000; Full time

Job summary

A leading roadside assistance company in the UK is seeking a SuperFlex Roadside Mechanic to join their dynamic team. In this role, you will provide critical roadside assistance, handling everything from diagnostics to repairs. The position includes a competitive salary of £53,720, robust benefits such as pension matching and generous holidays. You must have a Level 2 light vehicle maintenance qualification, a strong customer service focus, and a full UK driving licence. Join a company that values diversity and employee growth.

Benefits

Fuel card

Full RAC uniform

Pension contributions up to 6.5%

Life cover up to 4× salary

24/7 wellbeing helpline

Generous holidays

Qualifications

• Qualified in A Level 2 light vehicle maintenance or equivalent.
• Proven experience in electrical and diagnostic repairs.
• Full UK driving licence is mandatory.

Responsibilities

• Provide timely roadside assistance to RAC members.
• Diagnose and repair a variety of vehicle faults.
• Maintain your kit and van in excellent condition.
• Document each call-out with detailed reports.
• Deliver exceptional customer service under pressure.

Skills

Technical experience

Electrical diagnostics

Customer service skills

Flexible scheduling

Education

A Level 2 light vehicle maintenance qualification

Job description

About the Role

Join the RAC as a SuperFlex Roadside Mechanic. You’ll work a dynamic schedule across the year, driving your own van, diagnosing faults, and providing quick, friendly service to members wherever they are.

Compensation & Benefits

• £53,720 basic salary (inclusive of London Weighting Allowance where applicable)
• Weekly variety: 40 hours per week, roster seven days in advance, core hours confirmed three days prior
• Shifts between 06:00 and 02:00, including early mornings, evenings, weekends, and bank holidays
• Fuel card, full RAC uniform, essential diagnostic kit, and a dedicated RAC van
• Benefit package: pension contributions up to 6.5% matched, life cover up to 4× salary, 24/7 confidential wellbeing helpline, discounts via Orange Savings portal, and free RAC Ultimate breakdown cover from day one
• Generous holidays: 23 days plus bank holidays (rising with seniority)

Responsibilities

• Provide roadside assistance to RAC members, heading to call‑out locations in a timely manner
• Diagnose and repair vehicle faults, from battery issues to flat tyres and beyond
• Manage your own kit and van, ensuring tools and consumables are stocked and maintained
• Record detailed reports of every call‑out, completing service documentation accurately
• Exhibit exceptional customer service, handling each member with calm professionalism under pressure

Qualifications

• A Level 2 light vehicle maintenance qualification (or equivalent)
• Demonstrated technical, electrical, and diagnostic experience
• Full UK driving licence
• Customer‑focused approach and strong communication skills
• Flexibility to work short‑notice shifts and travel, including overnight stays where required

Why RAC?

The RAC has been keeping drivers moving for over 128 years, with a 4.5‑star Glassdoor rating and a commitment to diversity, inclusion and employee growth. Join a company that values your full self, offers a supportive culture and a clear career path in roadside assistance.

No CV required – start your journey with us.