Overview
This is the entry-level position on the Tennis Team. To be considered, you will need a valid First Aid certificate and the following qualifications.
Responsibilities
- To deliver outstanding Tennis coaching in line with the Neilson programme.
- Prepare suitable experience and ability-based sessions for adults and children.
- Organise and operate a programme incorporating group coaching, free play, social tennis, a weekly tennis tournament, and private lessons.
- Actively promote the tennis programme to increase participation.
- Ensure tennis supplies are always well monitored and stocked.
- Inform the line manager promptly when orders are required.
- Assist with training new or peak-season coaches with the knowledge and skills to deliver the Neilson tennis programme.
- Ensure the highest standard of health and safety is adhered to.
- Fully advise guests on the practical/safe use of all equipment.
- Take personal responsibility for the maintenance, repair, and security of all Neilson Tennis equipment.
- Ensure that the appearance of the Tennis areas always meets guest expectations.
- Organise/host social events and briefings.
- Be prepared to move between resorts according to the operational needs of the business.
- Willing to help out and cover in other departments as required by the business.
- Airport transfers - as the first point of guest contact, deliver excellent, personable, informative, and efficient airport transfers to and from the resort.
First Aid and Qualifications
- A First Aid certificate is a prerequisite for ALL Neilson Active job roles. The certificate must be valid for the duration of the contract.
- At a minimum, the First Aid Course must be a full-day practical course.
- Paediatric First Aid at Work is encouraged for those working closely with children, but not mandatory.
- RPT Level 1, LTA Level 1 or Equivalent (plus other listed qualifications).
- Level 1 or above Pickleball qualification is highly beneficial.
- Experience coaching adults and children of all abilities.
- Understanding of current tennis developments and the British playing system.
- Knowledge of tennis equipment and safety procedures.
- Excellent communication and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Strong organizational and time management skills.
- Flexible to work all required hours with your team.
- Ability to deliver fun, engaging, safe and informative tuition.
- Ability to instruct in English and communicate effectively; work well independently or as part of a team.
Working for Neilson
There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. Our motivated, professional Tennis Team represents and delivers an exceptional programme of high-standard tuition to Neilson guests of all ages and abilities. Former world No. 80 Mark Petchey has developed our tennis programme and works with us alongside Adrian Rattenbury, providing top training and insights. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love.
You'll be working hard, but the work is fun, and there's always time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instill confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked.
Salary and Benefits
Salary: Up to £570 PCM gross + Shared Accommodation, Flights, Meals & Great Overall Package.
- Staff accommodation provided on a shared basis
- Meals on duty; travel within Europe (per policy); visa & permits if applicable (UK Passport holders)
- Full training, including E-learning packages
- Opportunities for progression via jump up/jump higher programmes
- Uniform provided; one day off per week; accrued holidays
- Emergency medical & dental insurance (UK residents)
- Opportunities to obtain additional qualifications via the Neilson Academy
- Resort equipment access in spare time; 24/7 mental health support
Notes
EU residents need to make separate insurance arrangements. The Neilson HR team will provide further details once a job offer is accepted.