Subsidence Building Technician

Adjusting Appointments Limited; Cardiff; Remote; GBP 30,000; Full time

Job summary

Une entreprise en pleine croissance recherche un Claims Technician expérimenté pour rejoindre son équipe de subsidence. Vous fournirez des solutions techniques aux sinistres et soutiendrez une équipe de géomètres et de gestionnaires de sinistres. Ce poste est basé à distance et implique des responsabilités de gestion de sinistres, communication efficace et négociation. Un excellent package d'avantages est offert comprenant salaire compétitif, vacances et opportunités de formation.

Benefits

25 jours de congés payés

Excellent package d'avantages

Programme de bonus d'entreprise

Formation et avancement de carrière

Qualifications

• Expérience en sinistres d'assurance ou en tant que géomètre diplômé.
• Capacité à travailler dans un environnement dynamique et axé sur les objectifs.
• Compétences informatiques requises avec une excellente communication écrite et verbale.

Responsibilities

• Gérer les sinistres de subsidence vers leur règlement.
• Communiquer avec clients, entrepreneurs, et assureurs par téléphone et par écrit.
• Négocier des règlements de réparation avec les assurés.

Skills

Communication

Organisation

Attention to detail

Problem solving

Education

Graduate building surveyor

Job description

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Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits:

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.