Studio & E-Commerce Coordinator

Double Second; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing fashion company in Greater London seeks a highly organized Studio & E-Commerce Coordinator. This unique role encompasses e-commerce administration, customer communication, and creative projects. The ideal candidate should be detail-oriented, comfortable in a fast-paced environment, and capable of juggling various tasks. A background in fashion or e-commerce is desirable but not mandatory, as the company values attitude and a willingness to learn.

Qualifications

• Experience in e-commerce or fashion is beneficial but not essential.
• Ability to manage multiple tasks in a dynamic environment.
• Strong written and verbal communication skills.

Responsibilities

• Upload new styles across all platforms.
• Write product descriptions for new styles.
• Create homepage banners and digital assets.
• Plan and schedule social media content.
• Provide efficient customer service and support.

Skills

Organisational skills

Attention to detail

Communication skills

Creativity

Job description

Double Second is growing fast, and we're looking for a highly organised, detail-driven, creative Studio & E-Commerce Coordinator to join our small, dynamic team in Greenwich, London.

This is a varied, hands-on role suitable for someone who enjoys switching between operational tasks, e-commerce admin, customer communication, social media, and creative projects – no two days will be the same.

Experience in fashion, e-commerce, or a creative studio is beneficial but not essential—we value attitude, reliability, and willingness to grow.

What the Studio & E-Commerce Coordinator will be doing...

E-Commerce & Digital:

• Upload new styles across all platforms
• Write product descriptions for new styles
• Create homepage banners and digital assets
• Plan, create, and schedule social media content across all platforms
• Create and schedule newsletters aligned with brand launches and campaigns

Production & Studio Support:

• Assist with costing for Double Second products
• Prepare and send purchase orders to factories
• Help prepare for upcoming photoshoots (logistics, organisation, sample handling)
• Support the designer where needed across day-to-day tasks

Customer Experience & Operations:

• Provide friendly, efficient customer service and support
• Process orders and manage returns smoothly
• Update, organise, and maintain the warehouse & warehouse map
• Carry out regular stock checks and stock updates

  You’ll thrive in this role if you are:

  • Highly organised with great attention to detail
  • Comfortable juggling multiple tasks in a fast-moving environment
  • A strong communicator, both written and verbal
  • Creative, proactive, and visually minded
  • Confident working across social media and e-commerce platforms
  • Eager to learn and get involved in all areas of the brand