Student Support & Welfare Officer

Fairfield School of Business; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused higher education provider located in Sheffield is seeking a Student Support & Welfare Officer. This role involves providing direct support to students with administrative and welfare issues, enhancing their overall experience and promoting wellbeing. The successful candidate will be a key contact for student assistance, offering valuable guidance and referrals. Ideal candidates should be ready to engage in fostering a supportive learning environment within the institution.

Responsibilities

• Provide direct support for students with administrative, pastoral and welfare issues.
• Enhance the student experience and promote engagement and wellbeing.
• Serve as a key point of contact for students, offering advice, guidance, and referrals.

Job description

Fairfield School of Business (FSB) is a community-focused higher education provider with teaching locations in London, Birmingham, Leicester, and Sheffield. We provide high quality, industry-relevant qualifications in business, criminology, counselling, and healthcare management for people who want to improve their professional and personal circumstances but have found that traditional education routes do not align with their current life and commitments.

FSBs mission is to facilitate increased accessibility to high quality qualifications by providing transformational learning experiences that meet or exceed the renowned standards of UK education.

Overall Purpose of the Role

The Student Support & Welfare Officer will provide direct support for students with any administrative, pastoral and welfare issues. They will provide high-quality, proactive, services that enhance the student experience and promote engagement and wellbeing. The Student Support & Welfare Officer serves as a key point of contact for students, offering advice, guidance, and referrals to appropriate services within or outside the institution.

The Student Support & Welfare Officer will be located in one of the teaching campuses and will report directly to the Associate Dean of the respective Campus. The Student Support & Welfare Officer is part of the Student...