Student Enrolment Consultant

Gbs Uk; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading higher education provider in the UK is looking for a dynamic Student Recruitment Advisor to engage with prospective students and guide them through the enrollment process. The ideal candidate will possess strong sales and communication skills, along with a commitment to providing exceptional customer service. This role offers various benefits, including additional leave, a pension scheme, and tuition reimbursement opportunities.

Benefits

1 extra leave day per year of service

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible benefits like Cycle to Work and Techscheme

Discounts platform and wellbeing centre

Reward and recognition programme

£500 referral award

Discretionary annual performance bonus

Qualifications

• Demonstrated sales and communication skills to engage with prospective students.
• Excellent customer service skills to address enquiries and concerns.
• Strong time management skills to prioritize tasks and follow up with leads.

Responsibilities

• Engage with prospective students through phone calls, emails, and virtual platforms.
• Manage student recruitment pipelines and maintain accurate records using CRM systems.
• Guide prospective students through the admissions process for optimal enrollment rates.

Skills

Sales Acumen

Communication Skills

Customer Service Skills

Active Listening

Closing Skills

Time Management

Goal Orientation

Resilience and Persistence

Program Knowledge

Job description

The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship!

What the role involves

• Track enquiries, applications, and admissions data and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
• Utilize various communication channels, including phone calls, emails, and virtual platforms, to engage with prospective students and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.
• Sales Acumen – identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
• Communication Skills – effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
• Customer Service Skills – provide exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
• Active Listening – listen attentively to the needs and concerns of prospective students and respond with tailored solutions and support.
• Closing Skills – effectively guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
• Time Management – efficiently manage time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal Orientation – set ambitious recruitment targets and work diligently to achieve or exceed them while maintaining a focus on student success and satisfaction.
• Resilience and Persistence – demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
• Program Knowledge – maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.

About Us

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare—and more.

Benefits

• 1 day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme, and much more
• Discounts platform, wellbeing centre, and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus