Streetworks Administrator

Go Traffic Management Limited; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading traffic management company is looking for a Streetworks Administrator to analyze Streetworks charges. You'll be responsible for investigating charges, communicating reasons for rejected fines, and providing updates within legislative timescales. Excellent communication and attention to detail are essential. This position offers a competitive salary and full benefits package, welcoming applications from diverse backgrounds and ex-Armed Forces personnel.

Benefits

Full benefits package

Equal Opportunity Employer

Qualifications

• Ability to prioritise workload and work under tight time pressures.
• Excellent communication skills necessary for stakeholder interaction.
• High attention to detail for accurate investigations.

Responsibilities

• Investigate charges received by the client and reject fines as necessary.
• Communicate effectively reasons for any rejected charges.
• Provide daily and weekly reports to ensure service levels are met.

Skills

Prioritisation

Communication skills

Attention to detail

Job description

Streetworks Administrator

Department: Severn Trent Water

Employment Type: Permanent

Location: Brunel House, Derby

Compensation: £25,396 / year

Description

As a Streetworks Administrator, you will be responsible for the analysis of Streetworks charges and liaising with our client in accordance with Streetworks legislation and internal SLA’s. The TMA department are an integral section within the larger department and is a huge support function that works to protect the business from accepting liability for charges that we are not responsible for.

Key Responsibilities

We are looking for someone to:

• Carry out thorough investigations into charges received by the client and reject fines in line with legislation.
• Provide feedback to the client within agreed SLA’s.
• Submit updates to permits within legislative timescales to avoid fines.
• Communicate effectively to successfully articulate reasons for any rejected charges.
• Approach workload with a flexible mindset and work well with the team to allow for fluctuations in specific tasks.
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
• Liaise with internal and external stakeholders.

Experience and Qualifications

• Ability to prioritise workload, multi‑task and work under tight time pressures.
• Excellent communication skills.
• High attention to detail.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces‑friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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