Strategic Renewals Executive

Red Recruitment; Birstall; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading telecoms and technology company in Birstall is seeking a Strategic Renewals Executive to manage re-signs and renewals. The ideal candidate will possess excellent communication skills and experience in handling IT/Communication service contracts. This role offers a salary of £27,000 per annum, potential OTE of up to £8,000 and various employee benefits including private medical insurance and enhanced parental leave.

Benefits

33 days holiday

Referral Bonus - Recommend a friend

Employee Assistance Programme

Private Medical Insurance after probation

Enhanced Maternity and Paternity pay

Salary sacrifice pension scheme

Cycle to work scheme

Electric car leasing scheme

Qualifications

• Experience in managing, negotiating, and re-signing IT/Communication service contracts.
• Proven track record in delivering against key targets.
• Enthusiastic and able to work in a dynamic environment.

Responsibilities

• Manage re-signs and renewals within allocated accounts.
• Analyze customer billing profiles to create suitable renewal offerings.
• Build relationships with Account Managers and Directors.

Skills

Experience with a complex set of deliverables in a challenging environment

Excellent Communication skills

Good skills within the Microsoft Office Suite

Strong understanding of the marketplace

Experience in managing IT/Communication service contracts

Enthusiastic and Self-Motivated

Tools

HubSpot

Microsoft Excel

Job description

Strategic Renewals Executive

Red Recruitment is recruiting a Strategic Renewals Executive to join a telecoms and technology company. This is a fantastic opportunity to join a leading UK business at an exciting stage of growth.

The ideal candidate will be driven, possess excellent communication skills and the ability to handle and prioritise a diverse range of tasks and responsibilities.

Benefits & Package for a Strategic Renewals Executive

• Salary: £27,000 per annum with up to £8,000 OTE
• Hours: Monday - Friday, 9 am - 5:30 pm
• Contract Type: Permanent
• Location: Birstall, Leeds
• 33 days holiday (including Bank Holidays), rising with service
• Referral Bonus - Recommend a friend
• Employee Assistance Programme
• Private Medical Insurance after probation
• Enhanced Maternity and Paternity pay
• Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme

Key Responsibilities of a Strategic Renewals Executive

• Management of re-signs and renewals within allocated accounts and/or Product area.
• Management of the alteration of solutions, including changes, novation, reductions, and cancellation requests.
• Analyse customer billing profile data, create a suitable offering for the renewal, raise an appropriate quotation, and secure the resign, working either with the Account Manager or directly with the customer.
• Work closely and build relationships with appropriate Account Managers and Account Directors on their allocated accounts.
• Ensure you are fully up-to-date with the company's portfolio of services, in and outside of your accounts.
• Work with account owners to assist in putting the appropriate re-sign documentation together.
• Ensure all the appropriate business CRM and renewals databases are kept updated on a regular basis.
• To periodically review and be compliant with security, legal, regulatory and health and safety company policy and legislation.
• Assist with loading renewals for the new financial years within HubSpot.

Key Skills and Experiences of a Strategic Renewals Executive

• Experience with a complex set of deliverables in a challenging environment
• Experience in managing, negotiating, re-signing and closing IT/Communication service contracts
• A strong understanding of the marketplace and the requirements of customers.
• Be able to demonstrate you can deliver against key targets and objectives and forecast updates against these targets.
• Enthusiastic and Self-Motivated
• Excellent Communication skills
• Good skills within the Microsoft Office Suite - particularly Outlook and Excel.
• Extensive use of HubSpot and DealHub if possible

If you have the relevant skills and experience required and are interested in joining, please apply now!