Strategic Operations Manager - Facilities & Vendor Leadership

CBRE, Inc.; Southall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global provider of integrated facilities management is seeking an Operations Manager to oversee contract operations in Heathrow. The ideal candidate will provide strategic support, manage large teams, and ensure service delivery aligns with client objectives. Required experience includes facilities management and procurement, along with strong leadership skills. This role calls for a dynamic professional capable of maintaining high service standards and fostering effective client relationships.

Qualifications

• Experience working in corporate real estate or facilities management.
• Procurement experience is required.
• Demonstrated experience in managing large teams.
• Experience in H&S and Energy Management is advantageous.
• Experience in delivering large scale change programmes is a plus.

Responsibilities

• Provide primary strategic and operational support for the Account Director.
• Oversee all operational activity across the contract.
• Manage talent recruitment and retention including training.
• Drive superior account performance and ensure contract compliance.

Skills

Organisational development

Personnel management

Budget and resource development

Strategic planning

Excellent people skills

Job description

A leading global provider of integrated facilities management is seeking an Operations Manager to oversee contract operations in Heathrow. The ideal candidate will provide strategic support, manage large teams, and ensure service delivery aligns with client objectives. Required experience includes facilities management and procurement, along with strong leadership skills. This role calls for a dynamic professional capable of maintaining high service standards and fostering effective client relationships.