Strategic Implementations Lead - End-to-End Solutions

Jobgether; Remote; GBP 80,000 - 100,000; Full time

Job summary

An innovative staffing firm in the United Kingdom is seeking a Strategic Implementation Specialist to oversee the end-to-end implementation of solutions for new customers. This role demands expertise in project management, a customer-centric approach, and the ability to collaborate across teams. Responsibilities include managing the execution of implementation plans, ensuring timely delivery, and advising clients on best practices for software usage. Competitive compensation and generous benefits, including unlimited PTO, are offered.

Benefits

Competitive compensation

Unlimited PTO

Fully paid family leave

Generous equipment budget

$100/month education budget

Qualifications

• Extensive experience in implementation and project management.
• Strong customer-centric approach with excellent communication skills.
• Proficient in change management processes.
• Technical understanding of complex products and systems.
• Ability to think critically and solve problems proactively.
• Proven track record in cross-functional collaboration.

Responsibilities

• Manage and execute the full implementation of solutions for new customers.
• Develop and align implementation plans tailored to client needs.
• Ensure timely delivery and high-quality execution of projects.
• Maintain clear communication and engagement with customers throughout the implementation process.
• Advise on best practices to maximize software value for clients.
• Collaborate with cross-functional teams to align on project progress and outcomes.

Skills

Implementation and project management

Customer-centric approach

Change management processes

Technical understanding of complex products

Critical thinking and problem-solving

Cross-functional collaboration

Job description

An innovative staffing firm in the United Kingdom is seeking a Strategic Implementation Specialist to oversee the end-to-end implementation of solutions for new customers. This role demands expertise in project management, a customer-centric approach, and the ability to collaborate across teams. Responsibilities include managing the execution of implementation plans, ensuring timely delivery, and advising clients on best practices for software usage. Competitive compensation and generous benefits, including unlimited PTO, are offered.