Strategic Client Services Lead – MSP & Growth

Guidant Global; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing solutions provider in Greater London is looking for a Client Services Manager to oversee a key client account. This role involves managing account strategy, driving service excellence, and ensuring compliance with contractual commitments. The ideal candidate should have proven experience in MSP and staffing solutions, strong leadership skills, and a track record of customer engagement. The company promotes a diverse and inclusive workplace, offering flexible roles for all backgrounds.

Qualifications

• Proven experience in managing client accounts in an MSP environment.
• Strong leadership skills to manage teams effectively.
• Track record of customer engagement and growth.

Responsibilities

• Own and deliver the account strategy.
• Build strong, productive relationships with clients and suppliers.
• Act as an escalation point for client queries.

Skills

Proven experience in MSP and/or staffing solutions

Strong leadership skills

Customer engagement and delivery

Understanding of relevant legislation

P&L management

Excellent communication skills

Job description

A leading staffing solutions provider in Greater London is looking for a Client Services Manager to oversee a key client account. This role involves managing account strategy, driving service excellence, and ensuring compliance with contractual commitments. The ideal candidate should have proven experience in MSP and staffing solutions, strong leadership skills, and a track record of customer engagement. The company promotes a diverse and inclusive workplace, offering flexible roles for all backgrounds.