Strategic Business Developer

Adobe; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading software company in London seeks an expert to help enterprise customers adopt Adobe’s emerging products. You will support teams in leveraging tools like Firefly, Adobe Express, and Acrobat Studio for creative workflows. Ideal candidates possess strong design and customer success skills combined with proficiency in Adobe applications such as Photoshop and Illustrator. This role involves demonstrating product value and achieving customer success across multiple projects.

Qualifications

• Practical experience delivering visual communication/design projects for enterprise brands using Adobe's applications.
• Strong experience conducting discovery calls to assess existing workflows.
• Excellent presentation and storytelling skills to deliver compelling product demonstrations.

Responsibilities

• Support teams to adopt Adobe’s emerging offerings for creative production workflows.
• Demonstrate Firefly, Adobe Express, Acrobat Studio to clients.
• Help customers identify high-value use cases across multiple products.

Skills

Visual communication/design projects

Customer success

Business development

Product evangelism

Excellent presentation skills

GenAI prompting

Photoshop proficiency

Knowledge of Creative Cloud apps

Delivery of API projects

Relationship building

Tools

Photoshop

Illustrator

InDesign

Premiere Pro

After Effects

Job description

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Adobe provides tools, resources, and solutions for creative work. This is an exciting opportunity to help our Enterprise customers adopt a range of Adobe’s emerging products—including Adobe Creative Cloud Edition 4+, Firefly (FF), Firefly Services, Adobe Express, and Acrobat Studio—to unleash their creativity and scale the production of creative assets.

What You’ll Do

You will be responsible for supporting creative, design, IT and developer teams within our enterprise customers to adopt Adobe’s emerging offerings—including Firefly, Firefly Services, Adobe Express, and Acrobat Studio— for their creative ideation, production workflows and automation processes. The position is based in London, UK, with engagements both in‑person and remote.

• Discovering, engaging, and supporting users across these products.
• Demonstrating the value of Firefly, Adobe Express, Acrobat Studio, and related services through the website, within Creative Cloud (CC) apps, and via APIs in the context of their business.
• Helping customers to identify repeatable, high‑value use cases across multiple products.
• Supporting the scaling of product usage within their organization and driving active use.
• Qualifying discovery insights collected by CSMs, agreeing on session agendas, and validating maturity levels and attendee profiles with customer sponsors.
• Ensuring you have the proper context, including details about the customer’s ecosystem, workflows, and technology in place.
• Selecting relevant use cases, customizing demos accordingly, and delivering sessions across all emerging products.
• Qualifying readiness to commit to formal pilots or proofs of concept (POCs).
• Demonstrating the specific value these solutions bring to current and future creative workflows, measured against pre‑agreed KPIs or success factors.
• Leveraging successful use‑case implementations to expand the footprint of Firefly, Firefly Services, Adobe Express, and Acrobat Studio to other departments.
• Encouraging customers to share testimonials based on successful implementations.

How You’ll Achieve This

• Effectively probe and challenge customers to understand current workflows and identify opportunities for Adobe’s emerging solutions to foster creative efficiency and automate asset creation.
• Assess the customer’s maturity with generative AI and creative tools, and deliver relevant session modules.
• Illustrate how Firefly, Firefly Services, Adobe Express, and Acrobat Studio can improve creativity and productivity.
• Set up sample brand assets (e.g., logos, design elements, templates) to help customers quickly experience the benefits of these tools.
• Identify ways to scale impact across the organization.

What You Need to Succeed

• Practical experience delivering visual communication/design projects for enterprise brands using Adobe’s applications for creative professionals.
• Strong experience conducting discovery calls to assess existing workflows and map out which components may be improved or replaced by Adobe’s emerging solutions.
• A mix of customer success, business development, product evangelism, marketing, and design consulting skills.
• Excellent presentation and storytelling skills to deliver compelling product demonstrations that articulate value (not just features/functions).
• Good experience in effective GenAI prompting and knowledge of Adobe’s and competing GenAI solutions.
• Proficiency in Photoshop and at least one other key Creative Cloud app such as Illustrator, InDesign, Premiere Pro, or After Effects.
• Experience delivering API projects; ability to engage effectively with IT and developer stakeholders.
• Ability to open doors, secure meetings, and develop trusted relationships with customers and internal stakeholders.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].