Strategic Account Manager - Uncapped Commission & Growth

Vanrath; Belfast City District; Presencial; GBP 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped commission structure

20 days annual leave increasing to 25

Company pension scheme

Opportunity to join collaborative and 

Descripción de la vacante

Vanrath in Belfast is seeking an experienced Account Manager to join a technology solutions provider focused on delivering exceptional customer relationships. You will manage and develop an established portfolio of business clients, acting as the trusted point of contact and driving long-term account growth through a consultative approach.

You will build lasting relationships, identify cross-selling opportunities, and work with Sales, Customer Support and Technical teams to ensure a seamless

Formación

• Previous experience in an Account Management, Business Development or Sales role
• Experience within the telecommunications or IT sector would be advantageous
• Excellent communication and relationship-building skills
• Customer-focused with a passion for delivering outstanding service
• Commercially aware with the ability to identify cross-selling and upselling opportunities
• Strong negotiation and influencing skills
• Organised with excellent time management and attention to detail
• Comfortable managing customer queries, objections and service issues
• Competent using CRM systems and Microsoft Office applications
• Self-motivated with the ability to work independently and collaboratively within a team

Responsabilidades

• Manage and develop an existing portfolio of business customers
• Build long-term relationships by understanding customer needs and business objectives
• Identify opportunities to cross-sell and upsell business technology and communication solutions
• Deliver proactive account management and ensure customer issues are resolved efficiently
• Conduct regular account reviews, contract renewals and service improvement discussions
• Prepare quotations, proposals and commercial agreements
• Work closely with Sales, Customer Support and Technical teams to deliver a seamless customer experience
• Maintain accurate CRM records, customer activity and sales opportunities
• Achieve revenue, customer retention and customer satisfaction targets
• Act as a trusted advisor, recommending solutions that support customers’ ongoing business growth

Descripción del empleo

Vanrath in Belfast is seeking an experienced Account Manager to join a technology solutions provider focused on delivering exceptional customer relationships. You will manage and develop an established portfolio of business clients, acting as the trusted point of contact and driving long-term account growth through a consultative approach.

You will build lasting relationships, identify cross-selling opportunities, and work with Sales, Customer Support and Technical teams to ensure a seamless